As we move to new ways of working, we will continue to listen to our employees and address their individual needs and concerns, find new ways of supporting their mental, physical, social and financial well-being, and achieve an inclusive mindset, says Kathleen Savio, Chief Transformation Officer, Zurich Insurance Group.
Leaders must communicate a compelling narrative around the purpose of their company – one that inspires employees to perform beyond their job descriptions, and instils commitment among multiple stakeholders, says Gulati.
Managers have a critical role as well. If employees do not enjoy people they work with, they may still leave their jobs even if they are satisfied in their roles, says Lynne Scheid, senior vice-president of human resources, Kofax
Those who are able to attract the right talents, develop them and then engage them for a longer period of time will definitely have a competitive advantage in the talent war versus companies who are not able to do so, says Nicolas Dumoulin, Senior MD, Michael Page India & Thailand.
There’s a lot of talk about putting people first, but it’s not as easy as it sounds. We don’t put people first, but we mean to. For all our love of novelty, we can also be change averse, says Whitney Johnson, the CEO of management consulting firm Disruption Advisors.
Data intelligence allows leaders to synthesise the large volume of data from multiple sources to represent a single point of truth, do simulations and get the optimum solution. It brings in speed, consistency, and smart data-based culture and takes away many personal biases, says Nikhil Mathur, India MD and Head Data Partnership & Innovation-APAC, GfK.
Having solid and unified workforce data in place, which can help us make strategic decisions and drive business performance, isn’t an easy job, says McGill.