Responding to the distress call of an employee of Jetbus Airport Shuttle Pty Ltd, the Fair Work Ombudsman (FWO) initiated an investigation against the employer. As a result of the investigation, the transport business was charged an amount of $23,310 at the Court as a penalty for failing to comply with the workplace regulations. 

The case was registered against the employer for not following the compliance laid down by FWO which requires businesses to back-pay their employees. The Federal Circuit and Family Court 

Other than imposing the penalty the Court also ordered the employer to take the action required by the Compliance Notice, which includes back-paying the worker $19,763.75, plus superannuation, and interest.

FWO CEO Sandra Parker urged the employees to reach out in case of any such distress. She said, “Any employees with concerns about their pay or entitlements should contact us for free advice and assistance.”

On receiving his request for assistance a Compliance Officer issued notice to the company in February 2021 when they concluded that payment of $18 to $20 per hour had led to the worker being underpaid between May 2019 and March 2020.

The inspector formed a belief that the worker was underpaid casual loading, minimum wage rates, overtime rates, and penalty rates for weekend, public holiday and afternoon work under the Clerks – Private Sector Award 2010.